Bilingual Blackjack for Canadian Casino
General manager of Casino New Brunswick Steven Hancock made a public apology on Friday for not offering bilingual services throughout the casino. New Brunswick is the only Canadian province that is officially bilingual (English and French), and the casino recently faced severe criticism from French speakers over their lack of multiple language support at their table games.
To remedy the situation, Casino New Brunswick will immediately offer bilingual services at two of its eight poker tables, and is looking for a way to provide bilingual blackjack games as well. “We’re just working through the fine tuning to make sure we have someone who can speak both French and English on the blackjack,” said Hancock.
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